Returns & Exchanges
At Bob Jane T-Marts, we stand by the quality of our tires, wheels, and batteries with a commitment to complete customer satisfaction. If you are not entirely satisfied with your purchase, we offer a straightforward return and exchange process to get you back on the road safely.
Return Process
- 1.Verify Eligibility
Ensure your items are in original, unmounted condition and accompanied by the original tax invoice within 30 days of purchase.
- 2.Contact Your Local Store
Locate your nearest Bob Jane T-Marts service center to discuss your return and schedule a time for an inspection or exchange.
- 3.Expert Inspection
Bring your vehicle or product to the store where our qualified technicians will verify the condition of the goods and confirm the return eligibility.
- 4.Receive Refund or Credit
Once approved, we will process your refund to the original payment method or provide a store credit for your next set of tires or wheels.